Core Refund PolicyWe require a core deposit for all remanufactured turbocharger(s), meaning we ask you to send back your old turbocharger(s) in exchange upon receiving our upgraded versions. This deposit ensures that we receive your old turbocharger(s) in return. After installation, you or your mechanic may return the core to us within 60-days of receiving your upgrade for a full refund. If you wish to keep your stock turbocharger(s) then we will keep the core deposit fee amount.How to Return a CorePlease package the core securely, using either the original box or a new box. To receive a full refund, all cores must be returned within 60 days. Cores received after 60 days may incur deductions. Once your returned core passes inspection, we will issue a refund within 10-15 business days.Inspection & Refund EligibilityAll returned cores undergo a thorough inspection. Refunds may be denied for any core with visible physical damage. Common issues that disqualify a core for refund include:- Bent or broken components- Damaged or cracked housing- Seized or locked parts- Missing or damaged wastegateThe buyer is responsible for all shipping and handling costs. Original shipping charges are non-refundable.
